Al99 Privacy Policy — Your information is safe with us

When you register or use our services on al99, we collect certain specific information — solely to provide you with a better experience. Your privacy is always respected at al99.

We primarily collect two types of information — what you provide directly, and what is collected automatically through your browsing and usage activity.

Al99 collects your information through several methods. We are fully transparent about each of them.

• Direct Payment: Information you provide when completing the registration form, KYC verification, or contacting support.
• Automatically Collected: Information collected while you use al99 through cookies, log files, and tracking technologies.
• From third parties: Necessary information may be verified with payment providers or identity verification agencies.
• Device information: Your device type, operating system, browser version, and screen resolution may be collected automatically.
• Location Information: Your approximate location is determined from your IP address, primarily to ensure legal compliance.

Al99 uses the data it collects only for specific, defined purposes. We never use your information for unnecessary or unethical ends. The key purposes are outlined below:

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer support and resolving your issues.
• Preventing fraud, money laundering, and other illegal activities.
• Recommending games and offers tailored to your preferences.
• Ensuring the security and stability of the platform.
• Keeping you informed about new bonuses, promotions, and important updates.
• Meeting legal obligations and satisfying regulatory requirements.
• Analyzing members' gaming patterns to promote Responsible Gaming.

Al99 never sells or rents your personal information to third parties for commercial purposes. However, there are limited circumstances where data sharing may be necessary:

• Service Providers: Shared with payment gateways, identity verification providers, and technology partners solely for service operations.
• Legal Obligations: Information may be disclosed pursuant to a court order or government directive.
• Fraud Prevention: To assist security agencies in fraud investigations.
• Business Transfer: If ownership of al99 changes, members will be notified in advance and the protection of their data will be ensured.

All third-party partners we work with are contractually bound to uphold al99's privacy standards. al99 takes responsibility in the event of any misuse of your data.

Al99 uses cookies on its website to enhance your browsing experience and help the platform function more effectively. Cookies are small text files stored in your browser.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to not function properly.

Al99 uses industry-leading security technology to protect your personal and financial information. Our security measures operate across multiple layers.

• 256-Bit SSL Encryption: All data transmissions are end-to-end encrypted.
• Two-factor authentication (2FA): An additional layer of security when logging into your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Real-Time Monitoring: Systems are in place to detect suspicious activity in real time.
• Data Backup: Regular backups that reduce the risk of data loss to virtually zero.
• Access Control: Only authorized personnel may access specific data.

Al99 does not store your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and business needs.

• Active account data is retained for the duration of the account.
• Financial transaction records are kept for up to 5 years after account closure — for legal compliance purposes.
• KYC verification documents are retained for 3 years after account closure.
• Customer support communication records are retained for up to 2 years.
• Marketing preference data is deleted as soon as you opt out.

Once the designated retention period expires, al99 will securely delete or anonymize your data so that no personal identity can be identified.

As an al99 member, you have several important rights over your personal information. We fully respect and uphold these rights.

Al99 is an 18+ platform. We strictly prohibit registration and data collection involving minors. Age is verified at registration, and additional KYC documents may be requested in suspicious cases.

• Al99 does not knowingly collect information from anyone under the age of 18.
• If it becomes known that a minor's information has been collected, it will be deleted immediately.
• If a parent believes their child has registered on al99, please contact support immediately.

Al99 may update this Privacy Policy from time to time. Changes may occur due to technological developments, new legal obligations, or improvements to our services.

• You will be notified via your registered email or platform notifications whenever significant changes are made.
• The effective date of the revised policy will be updated at the top of the page.
• Continued use of al99 after any changes will be considered acceptance of the updated policy.
• If you do not agree to any changes, please request to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact al99's Data Protection team.