Al99 Terms and Conditions — Please read before use

Al99 (https://al99.win) is one of Bangladesh's most popular online gaming platforms. These Terms and Conditions constitute a legally binding agreement between al99 and its members. By visiting the al99 website or creating an account, you agree to comply with all of these terms.

To use al99's services, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• Online gaming must be legal in the country or region from which you are playing.
• You must play on your own behalf — not for or on behalf of any third party.
• You must have legitimate funds to use on al99.

Accurate and complete information is required to create an account on al99. Accounts registered with false or incomplete details may be terminated at any time.

Each individual may hold only one al99 account. If multiple accounts are found belonging to the same person, all accounts and associated balances will be forfeited.

• You must provide your correct name, address, date of birth, and mobile number at the time of registration.
• Al99 may request a copy of your national ID or passport before processing a withdrawal.
• Use a strong password to keep your account secure and never share it with anyone.
• If you suspect your account has been hacked or accessed without authorization, contact al99 support immediately.
• If any of your details change, please update your account as soon as possible.

Deposits on al99 can be made via bKash, Nagad, and other approved payment methods. Deposits are typically instant, though technical delays may occasionally occur.

• Al99 does not charge any additional fees on deposits; however, the payment provider may apply their own charges.
• Only use payment accounts registered in your own name.
• Transactions will be cancelled if another person's payment account is used.
• Once deposited funds are combined with a bonus, they cannot be withdrawn separately until the bonus requirements have been met.

Withdrawing your winnings on al99 is quick and straightforward. However, certain rules apply equally to all members.

• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• The minimum withdrawal amount is BDT 500.
• Withdrawals must be made to the same payment method used for the deposit.
• Account verification must be completed before large withdrawals can be processed.
• If an active bonus is in place, withdrawals may be restricted until the wagering requirements are met.

Al99 bonus offers are provided as added benefits for members. Each bonus comes with its own terms that must be followed.

• Welcome Bonus: New members can get up to a 200% bonus on their first deposit. To withdraw this bonus, you must wager 20 times the bonus amount.
• Free Spins: Winnings from free spins must meet the specified wagering requirements before they can be cashed out.
• Cashback: Weekly cashback is directly withdrawable with no wagering requirements.
• Reload Bonus: Each reload bonus has its own validity period and wagering requirements.
• Multiple bonuses cannot be used simultaneously unless specifically stated otherwise.
• Bonuses may only be used on games designated by al99.
• Al99 reserves the right to modify or cancel any bonus offer at any time.

All games and betting activities on al99 are governed by specific rules. The rules for each game can be found within the game itself.

• All game outcomes on al99 are completely random and independently audited by a third party.
• Al99 reserves the right to reclaim any winnings credited due to a technical error.
• Once a bet is confirmed in Sports Betting, it cannot be changed or cancelled.
• In live betting, odds can change at any time; the odds at the moment a bet is confirmed are final.
• Al99 is not liable for any game interruptions caused by internet connectivity issues.
• Any dispute regarding a game or betting outcome must be raised with al99 support within 72 hours.

The following activities are strictly prohibited on al99. Any violation will result in immediate account closure and forfeiture of your balance.

• Bonus abuse or bonus arbitrage.
• Creating multiple accounts.
• Using automated software or bots to play games.
• Attempting to access or hack another user's account.
• Money laundering or use of illegally obtained funds.
• Any form of manipulation or fraud within the al99 system.
• Using the al99 name or brand to deceive or defraud others.

Al99 takes the privacy of your personal information seriously. Any data we collect is used solely to improve our services and meet legal requirements.

• Al99 never sells your information to third parties.
• All data is protected by 256-bit SSL encryption.
• Information may be disclosed to regulatory authorities when required by law.
• For more details on how your information is collected and used, please see our Privacy Policy Read.

Al99 is committed to responsible gaming. Gaming should be a source of fun — not a problem. We are dedicated to supporting the well-being of all our members.

• Al99 lets you set deposit limits, session time limits, and loss limits on your account.
• Temporary or permanent self-exclusion options are available if needed.
• Al99 does not allow anyone under the age of 18 to open an account.
• If you think you may have a gaming addiction, please reach out to our support team.

Al99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions.
• If false information is provided during registration or identity verification fails.
• If fraudulent or suspicious activity is detected.
• Operating multiple accounts.
• If the account has been inactive for an extended period (12 months or more).

You may request to close your al99 account at any time. Please withdraw any verified balance before the account is closed.

Al99 reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of any significant changes via email or platform notification.

• Continued use of al99 after updated terms are published will be considered acceptance of the new terms.
• Check this page regularly to stay up to date with the latest terms and conditions.
• If you disagree with any of these terms, please stop using al99 and request to close your account.

For any questions or complaints regarding the terms and conditions, please contact the al99 support team.